Privacy Policy

Last updated: July 2026

Information We Collect

Ohio Pest Control collects personal information that you voluntarily provide when you request our pest control services, schedule inspections, or communicate with our team. This information includes your full name, residential or commercial address, telephone number, email address, and details about your pest control needs. We also collect property-specific information necessary to provide effective pest management, such as square footage, previous pest history, and access instructions for our technicians. When you complete service agreements or pay invoices, we collect billing information including credit card numbers or bank account details, which are processed through secure payment gateways.

Additionally, we automatically collect certain technical information when you visit our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps of your visits. We may also collect location data if you enable location services on your device when searching for local pest control services in Ohio.

How We Use Your Information

Ohio Pest Control uses your personal information primarily to deliver, manage, and improve our pest control services. We use your contact details to schedule appointments, send service reminders, confirm technician arrivals, and follow up on treatment effectiveness. Your property information enables our licensed technicians to prepare appropriate treatment plans and ensure safe application of pest management solutions.

We use billing information to process payments for services rendered and maintain accurate financial records. Your information also supports our customer service operations, allowing us to respond to inquiries, address concerns, and resolve service issues promptly. With your consent, we may send promotional communications about seasonal pest threats, special service offers, or educational content about pest prevention in Ohio's climate. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

Technical and usage data helps us analyze website performance, identify technical problems, understand user behavior, and enhance our digital services. This information guides improvements to our online scheduling system and resource accessibility for Ohio residents and businesses.

Data Sharing

Ohio Pest Control does not sell, rent, or trade your personal information to third parties for marketing or any other purposes. We share your information only in limited circumstances necessary to operate our business and deliver services. We may disclose information to service providers who perform functions on our behalf, such as payment processors, customer relationship management platforms, and email delivery services. These providers are contractually obligated to protect your information and use it solely for the services they provide to us.

We may share information when required by law, such as responding to subpoenas, court orders, or other legal processes, or to protect our rights, property, or safety, or that of our customers or the public. In the event of a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to existing privacy commitments.

Data Retention

Ohio Pest Control retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and billing information are typically maintained for seven years to satisfy tax and accounting requirements. After the applicable retention period expires, we securely delete or anonymize your information in accordance with our data destruction procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage information. Essential cookies enable core functionality such as secure logins and service scheduling. Analytical cookies help us understand how visitors interact with our website, allowing us to improve navigation and content relevance. You may manage cookie preferences through your browser settings, though disabling certain cookies may limit website functionality.

We do not use cookies to collect personally identifiable information without your knowledge. Third-party analytics services may set cookies to provide aggregated, anonymized traffic analysis.

Third-Party Services

Our website and operations integrate with third-party services that maintain their own privacy practices. These include payment processors, website hosting providers, analytics platforms, and customer communication tools. We carefully select providers who demonstrate commitment to data security and privacy protection. When you interact with these services, their privacy policies govern their handling of your information. We encourage you to review the privacy policies of any third-party services you access through our platforms.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact Ohio Pest Control:

Phone: (888) 239-7622

Address: Ohio Pest Control, Service Department, Ohio

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. We will respond to verified requests within the timeframe required by law.